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Worst experience of my life. We went in to cash a make sure that We received when you look at the amount of 50.00 after playing a fundraising online raffle. After being questioned by Jennifer in what the check ended up being for, she disappeared to the relative straight straight back room and came ultimately back ten minutes later on telling me personally she wasnt planning to cash it, it had beenn’t legit and I also needed seriously to move out. Also her the website for the raffle and the treasurer’s name (this was a catch the ace lottery fundraiser for crimestoppers) after I gave.
She claims she called the amount which was regarding the check and spoke to some1 having said that it absolutely was a check that is fraudulent. (i consequently found out later on she talked to nobody). I became horrified very first because for the real method she ended up being talking with me personally, 2ndly because of this possibility I experienced simply been scammed online. And so I asked her if she had called law enforcement to which she responded, it might be a whole waste of her time. Even that perhaps lots of people could possibly be getting scammed at this time plus it would have to be reported she declined to call any1 and merely yelled at me personally to get out.. we calmly stated can u please simply call law enforcement and I wi tel to them outside. once I told her. She declined and again yelled in my situation to leave( in the front of some other consumer) then stated if we declined to go out of she would..
And so I refused and she finally called. If the police came we gave them the same information I had provided the vehicle plus in lower than half an hour they confirmed the raffle had been legit, the check had been legit. I became at Money Mart more than a full hour ahead of the authorities finally had been called. We believe it is appalling like I was a criminal, trying to commit fraud, yelled at to get out, I am shocked that even after I told her people could be getting scammed out of their hard-earned money right at that moment she still refused to do anything that I was treated. I then found out later on because they forgot up to now the check. that she in reality would not talk with anybody at WRCS, in reality really the only explanation she considered the check become fraudulent is.
She never as soon as mentioned that for me ..instead profiled me, humiliated me, declined to call police whenever requested, yelled at me personally to MOVE OUT repeatedly, as well as after she discovered she had been completely incorrect and method off base, never ever apologized and even acknowledged it.. yet still refused to cash the check .. worst consumer connection with my entire life! No exaggerating! Shame for you Jennifer. In the event that movie could possibly be pulled and reviewed i am certain anybody would concur it can be proven to future workers as a ‚what you shouldn’t do as a person‘ learning device!
The treasurer whom issued the check if you ask me even called to apologize for just what I experienced undergone with regards to had been brought to her attention! I am perhaps not sure what upset me more, the truth that she said it was a complete waste of her time to call the police to potentially stop other people from being scammed, didnt even consider that she could have had a hand in stopping lots of people from being victims of an online scam that I was treated like a criminal instead of a potential victim of fraud or the fact. that’s the reverse of great customer support in so far as I’m worried.
Personally I think like I became profiled either due to my race or just because i’ve a free account at cash mart and ended up being requiring their solution to cash a 50.00 check . possibly both. I became addressed like a criminal in place of a target of crime, but on them she would have found there was jn fact no crime at all if she would have just listened to the facts I was telling her and followed up.
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